Options for Creating Tickets with EVS

EVS Support: Creating a Ticket

Ticket Submission via Portal

1. Login to support.evssw.com:

2. Navigate to your tickets (Home page > Tickets OR via My Area)

a. From here you can view history of tickets

3. Select ‘Add Ticket’ option (Green button, upper-right)

4. Enter ticket details:

5. Don’t forget to submit!

Ticket Submission via Email

1. Support@evssw.com is the DL to email when creating a ticket via email!

a. Please provide as much detail as possible :-)

Note: If you ever need to reach Support management for purposes that may not fit a ticket or need a separate sidebar, please don’t hesitate to reach out to ghuebner@evssw.com

    

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