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Options for Creating Tickets with EVS
EVS Support: Creating a Ticket Ticket Submission via Portal 1. Login to support.evssw.com: 2. Navigate to your tickets (Home page > Tickets OR via My Area) a. From here you can view history of tickets 3. Select ‘Add Ticket’ option (Green button, ...
Creating a Ticket for EVS Support (2 Main Options)
Please see attached document for instructions on how to contact EVS Support with a new ticket.
mobe3 Create new Users, Setup User Groups and Permissions, SSO Login
See attached guide that covers the following topics: Creating New Users (iOS) Assigning User Permssions / User Groups Setting new user passwords Creating New Users (Web) Create individual users Import users in bulk Edit users in bulk SSO Login and ...
Network Diagnostics using Traceroute & IPCONFIG / IFCONFIG
Providing details about your network configuration can help our support team diagnose errors, especially those causing latency or lag in the app or web. Below are instructions for running a "traceroute" and "ipconfig /all" (Windows) or "ifconfig" ...
Adding Reference Codes in mobe3 (Web)
Adding Reference Codes in mobe3 Web 1. Log into mobe3 Web. 2. Navigate to Admin -> Reference Codes. 3. In the top-left, click the Create New tab. 4. To create a single Reference Code, click the Create button. (Go to the bottom of the current ...