Creating a Ticket for EVS Support (2 Main Options)
Please see attached document for instructions on how to contact EVS Support with a new ticket.
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Options for Creating Tickets with EVS
EVS Support: Creating a Ticket Ticket Submission via Portal 1. Login to support.evssw.com: 2. Navigate to your tickets (Home page > Tickets OR via My Area) a. From here you can view history of tickets 3. Select ‘Add Ticket’ option (Green button, ...
EVS Severity Definitions
mobe3 Create new Users, Setup User Groups and Permissions, SSO Login
See attached guide that covers the following topics: Creating New Users (iOS) Assigning User Permssions / User Groups Setting new user passwords Creating New Users (Web) Create individual users Import users in bulk Edit users in bulk SSO Login and ...
Adding Reference Codes in mobe3 (Web)
Adding Reference Codes in mobe3 Web 1. Log into mobe3 Web. 2. Navigate to Admin -> Reference Codes. 3. In the top-left, click the Create New tab. 4. To create a single Reference Code, click the Create button. (Go to the bottom of the current ...
How To Cycle Count - mobe3 iOS Training Guide
This training guide will focus on the process steps to conduct a physical cycle count. The count can be generated daily or as needed. Here are the initial steps to set up the count. CREATING THE COUNT: 1. Sign on in the iOS device 2. Once signed in, ...